GRACE C. FELIP
Oracle Solution Architect & Project Management Professional
Philippines, PH.About
Highly accomplished Oracle Solution Architect and Project Management professional with over a decade of experience in designing, developing, and deploying complex enterprise solutions. Proven ability to lead cross-functional teams, optimize resource utilization, and drive successful project delivery for global clients, specializing in Oracle Cloud HCM and ERP platforms. Adept at bridging technical and business requirements to deliver high-impact software applications and strategic solutions.
Work
Accenture Inc.
|Project Management Resourcing
Philippines, Philippines, Philippines
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Summary
Managed strategic resource allocation and forecasting for complex projects, ensuring optimal utilization and project success within a leading global consulting firm.
Highlights
Optimized resource tracking and allocation processes, improving project staffing efficiency and ensuring the deployment of highly skilled personnel to critical initiatives.
Developed robust forecasting models for resource utilization across ongoing projects, enhancing strategic planning and mitigating potential resource gaps.
Contributed to the successful delivery of multiple high-value projects by ensuring timely and appropriate resource deployment, directly impacting project timelines and budget adherence.
Accenture Inc.
|Oracle Solution Architect
Philippines, Philippines, Philippines
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Summary
Designed and delivered comprehensive Oracle Cloud HCM and ERP solutions, translating complex client requirements into strategic, risk-mitigated architectures for global opportunities.
Highlights
Architected tailored Oracle Cloud HCM and ERP SaaS solutions for diverse client requirements, successfully responding to complex RFP/RFI opportunities and mitigating technical and business risks.
Provided precise estimations for solution staffing and costs, developing detailed solution plans that secured multiple global deals and optimized resource deployment by up to 15%.
Collaborated cross-functionally with delivery teams to ensure seamless integration of solution requirements, achieving a 95% alignment between proposed and implemented designs.
Developed comprehensive implementation plans with clear timelines, facilitating smooth transitions from sales to delivery and ensuring successful solution adoption by orienting relevant teams.
Computer Professionals Incorporated
|Software Developer and Systems Analyst Lead for Insurance Clients
Philippines, Philippines, Philippines
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Summary
Led the development and deployment of critical software solutions for insurance clients, specializing in Oracle Forms, Reports, and JavaScript to enhance operational efficiency.
Highlights
Spearheaded the development of functional specifications for new software applications, ensuring alignment with client business needs and technical feasibility.
Conducted comprehensive GAP Analysis during client meetings, gathering critical business information to inform software application design and optimize development cycles.
Facilitated User Acceptance Testing (UAT) workshops, actively assisting clients to validate software functionality and ensure solutions met their operational requirements.
Designed, developed, and deployed robust JavaScript solutions for various clients, enhancing system capabilities and improving user experience across multiple platforms.
Sykes
|Technical Support Specialist
Philippines, Philippines, Philippines
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Summary
Provided comprehensive technical support, resolving complex customer issues efficiently to ensure high satisfaction and consistent adherence to company service standards.
Highlights
Achieved a high rate of one-call resolution for customer technical issues, significantly enhancing customer satisfaction and contributing to customer retention efforts.
Consistently adhered to company policies and code of conduct, maintaining a professional and reliable standard of service delivery.
Resolved diverse customer issues through expert troubleshooting, system simulation, software installation, and configuration, minimizing downtime and optimizing user functionality.
Education
Polytechnic University of the Philippines
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BS
Computer Engineering
Languages
English
Certificates
Oracle HCM Cloud 2019 Sales Specialist
Issued By
Oracle
Microsoft Office Specialist: Excel Associate
Issued By
Microsoft
Skills
Oracle Solutions
Oracle Cloud HCM, Oracle Cloud ERP, Oracle Forms, Oracle Reports, PL/SQL, Solution Architecture.
Project Management
Resource Management, Resource Allocation, Forecasting, Project Planning, Implementation Planning, RFP/RFI Response.
Software Development
JavaScript, Functional Specifications, Systems Analysis, Software Deployment, GAP Analysis, User Acceptance Testing (UAT).
Client & Stakeholder Management
Client Engagement, Cross-functional Collaboration, Technical Consulting, Requirements Gathering, Solution Design.
Technical Support & Troubleshooting
Customer Issue Resolution, System Simulation, Software Installation, Configuration Management, Technical Problem-Solving.